Georgia was fantastic caring for my daughter while we stayed at Center Parcs for a long weekend. She was polite, punctual and an excellent carer. Many thanks, it helped us so much, will ask again when away
Utopia's carers go above and beyond! Mum is so happy with the care that she receives - usually the same carer, at there same time each day. We are kept informed of everything, via an app, but if there is anything of importance, we are contacted directly, right away. It's a huge relief to know that mum is relaxed and content and that she is in the safest of hands
Really pleased with the service Utopia have provided for my mum the carers are very understanding of my mums needs ,reliable and trustworthy and show a passion for the older community. I am so grateful that I can go to work and know my mum is very well looked after and very happy would highly recommend this company
Natalie and her team at “Utopia Care” are genuinely the BEST.
We had Natalie & Jayne to care for my elderly father for a few months. They were compassionate, punctual, efficient, trustworthy, patient and simply the BEST.
As my father’s care requirements became changeable the “Utopia Team” dealt and catered for his every needs. Nothing was ever too much trouble, we had daily contact/updates via live internet site which gave us an in depth visit report which was very reassuring. It was so nice to have dedicated carers which my father found really personal rather than seeing a different face on every visit like other companies.
I would not hesitate to recommend this fantastic care company, thank you
Let’s just say, if Carlsberg started a Care Agency, it would be Utopia Care Thurrock. This is my first time using a Care Agency in 32 years and to say that they were good doesn’t cut the mustard. The two ladies Bristy and Vicky were fantastic! They went above and beyond my expectations. Not even my own support workers of which I employ come close to the standards and satisfaction I had from the support Bristy and Vicky gave me. Well done Natalie for finding me such capable and friendly support workers. If your other staff are half as good as Bristy and Vicky, anyone that chooses to use your Agency will bless the day they did
My husband used your services for emergency care as he is a quadriplegic and i was quite unwell during the weekend. I must admit that the weekend felt like a holiday for me with the assurance that my husband was receiving outstanding care and i was simply concentrating in getting better. The carers were caring, professional, respectful, hard working, worked independently, follow the care plan, treated my husband with the dignity he deserves. All of this with a winning smile. It was a level of care that is very difficult to find nowadays. We were both extremely impressed with your outstanding level of service. Thank you so much for your care and your short notice availability. I wish you all the very best for the future
My mum has dementia and can be extremely difficult, utopias carers are very understanding of this and are kind and patient.
They have some amazing carers who are very dedicated and really do " care" I feel stressed looking after mum but it helps
So much to be able to trust her care to utopia and know they won't get angry or take it personally when she's at her worst.
They give careful consideration to who they employ and any issues I have are dealt with promptly, thank you to all the carers
You are very much appreciated
I used Utopia for my husband from January 2025 to May 2025 with the advise from hospice Staff. I thought that it was because my husband is on palliative care that I was meant to do so. Although hospice staff are very nice people and caring, I felt my husband lacked a few things that utopia gave him. I would like to have Utopia back as I trusted them and had a good relationship with them. Nobody is perfect but we settled our differences and had my husband's care down to a happy and reliable caring package. Well done Utopia carers
I was very satisfied with UTOPIA CARE in the care they provided for my husband during his final weeks of life. The owner was always compassionate and considerate and adapted immediately to my husband's care, as and when his needs increased to needing both day and night care. The owner also provided me help and support and cleaning throughout a very difficult time. This is continuing still and enables me to continue to live alone in my own home.